Customer Service Agent – English speaking – Night Shift

  Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence. Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory

  Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta! The Wow  You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless! We want you to excel in the following: Help both Dutch and English speaking customers via e-mail, chat and telephone Work together with your team to reach the best customer satisfaction (including other KPI's) Translate promotional texts and/or customer

Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta! The Wow  You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless! At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.  We want you to excel in the

The position includes a relocation package to Malta.   ΠΕΡΙΓΡΑΦΗ  Θα είστε μέλος της βραβευμένης ομάδας Εξυπηρέτησης Πελατών μας, εργαζόμενοι για την επίτευξη του στόχου μας να προσφέρουμε την καλύτερη Εμπειρία για τον Πελάτη. Επιπλέον, οι ευκαιρίες σας για εκμάθηση και εξέλιξη στην Betsson είναι απεριόριστες!  Θέλουμε να είστε δυνατοί στα εξής:  Βοήθεια σε πελάτες που μιλούν Ελληνικά και Αγγλικά μέσω email, live chat και τηλεφώνου  Συνεργασία με την ομάδα σας για την επίτευξη των στόχων όπως της καλύτερης ικανοποίησης πελατών και συμπεριλαμβανομένων άλλων KPI  Μετάφραση προωθητικών κειμένων και/ή ερευνών πελατών στη μητρική σας γλώσσα  Διαχείριση λογαριασμών πελατών  Τήρηση πολιτικών και πρακτικών της εταιρείας σχετικά με την ασφάλεια παικτών,